Your claim, in real time
Most policyholders spend a claim in the dark — wondering what’s happening, chasing their adjuster for updates, waiting for a callback. The SPA Client Portal replaces that with a live view of your claim: current status, the documents on file, and what happens next, available whenever you want to look.
What you can do in the portal
When SPA opens your claim, you get a secure invitation by email to set up your account. Inside, you can see your claim’s progress and status, review the documents associated with your file, and upload your own photos of the loss — which feed directly back to us so nothing gets lost in email.
Your file, and only yours
The portal is built so that you see your claim and only your claim. It’s private to you, secure, and available 24/7.
Getting access
You don’t sign up on your own — when we take your claim, we send you an invitation. Invited clients receive an email with a link to create their account and land directly on their claim. If you’re a current client and haven’t received yours, contact us and we’ll resend it.